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Best Practices

Only You Can Stop Word Crimes

Grammar nerds rejoiced last week when Weird Al Yankovic released with parody of the 2013 smash summer hit Blurred Lines, with his linguistically delightful song and video about Word Crimes. His opening verse states: If you can't write in the proper way If you don't know how to conjugate ...

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Exit Interview

Exit Interview Questions You Should Ask An Employee Who’s Leaving

A version of this post regarding exit interview questions was originally published on TheMuse.com, and can be found here: http://muse.cm/1WYiz3p   A few months ago, one of my employees decided to leave the company. Her exit wasn’t a total surprise—we’d hired her originally as an intern, and we all knew her heart and her passion resided in the nonprofit realm. I tried to...

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Step Back! The Importance of Taking Time to Stop and Assess

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process. This excitement for new adventures has led to me finding myself skydiving, off-roading in Qatar and agreeing to hike the Inca trail - generally getting myself into harmless shenanigans. But when it...

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The more things change, the more they stay the same

Last week, I had the pleasure of presenting Brilliant Ink’s Employee Experience research to a group of 70 internal communications and HR professionals at The Business Development Institute’s Internal Communications and Leadership Forum. The forum included presentations from several industry leaders and a lively panel discussion on the convergence of internal communications and social technologies. While the session certainly raised...

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Words to Live By

Earlier this week, I heard a story on NPR about “The Holstee Manifesto.” Apparently, this short but meaningful collection of motivational statements adorns the walls of dozens of tech companies and startups, from Google and AirBnb to Zappos and TED. I had never seen or heard of it before, but was immediately intrigued. How could some simple thoughts jotted down...

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Asking the right questions – Interviewing for corporate comms

I’ve been doing a lot of interviewing lately for everything from corporate profiles, to newsletter success stories, to customer-facing web pages. While picking up the phone to quiz a complete stranger can still be daunting, over the years I’ve developed a few habits and tips that will (usually) make the process go smoothly and ensure that I get better quotes...

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Beat the Winter Blues

Has this winter season got you in a funk? Employees moods often change with the seasons and with the winter months upon us, Brilliant Ink CEO Liz Kelly came up with 8 ways to help employees beat the winter blues. Check it out for some ideas on how to get your employees recharged and excited about the New Year! ...

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