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Employee Experience

Focusing on Your Employees

Do you really need to hold employee focus groups? The answer is yes. Among the many kind descriptors for millennials, one of the most common and pervasive is that they are entitled. I’ve heard it time and again as a big hurdle organizations must “deal” with as they march into the future. However, things get a little murky when trying to figure...

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Start with WHY

The Brilliant Ink team recently gathered for our annual team offsite to set our goals and priorities for the year. I always love these opportunities to step away from our day-to-day work, and this year’s session was particularly meaningful for me, as 2016 will mark my first full year as CEO. While we spent much of our session discussing ways...

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Ready, set, goal!

“If I set a New Year’s resolution, I always achieve it.” - said no one ever. There are a million reasons why New Year’s resolutions fail, but change is at the heart of them all: changing priorities, changing circumstances, changing commitment levels and changing accountability. We all know it’s the right thing to do – to give yourself lofty goals and work...

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Debunking the Myths of Bad Data

How do you know how your employees really feel? Many managers look to turnover trends, productivity and anecdotal feedback to determine how happy their workers are. Unfortunately, there are some flaws in relying solely on those sources of information: Turnover trends: Sadly, people have an extremely high tolerance for misery. I see it all the time professionally and in friends and family...

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Taking the Leap

At Brilliant Ink, we often talk about the importance of “practicing what we preach.” After all, how can we authentically counsel our clients on how to create a meaningful employee experience if we don’t have one ourselves? Recently, we’ve been taking the notion of practicing what we preach to a whole new level. This month, I became CEO of Brilliant Ink...

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Get Organized: Some of Our Favorite New Tools

Let’s face it – technology often comes with the promise of making life easier, but more times than not, it just adds more complexity. That is so not the case with these project-management tools we’ve recently started using. For those of you looking to add a lot more organization to your life with minimal effort, these organization tools are worth...

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Peace Out

Today is my 40th birthday. It's a milestone I assumed I'd dread - I remember thinking in my high school years that I may as well be dead at this point. How could anything interesting happen when you're so old?! I'm exceptionally glad (and not terribly surprised) that my younger self turned out to be clueless. Life seems to get more interesting...

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Your Intranet Sucks

Your Intranet Probably Sucks – Here’s How to Fix It

Have you ever loved your company’s intranet? I’ve yet to hear an employee rave about their internal portal and the ways it’s a time and sanity-saver in one. Seriously, Google the words “intranet” and “sucks” and you’ll come up with 97,600 hits. So is a functioning intranet the stuff of legend? Could an internal site be useful, concise, and delightful – all...

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Face to Face

If you’re like me, people fascinate you. You love connecting with others and listening to individual life stories is nothing short of amazing. Hence why, nerves aside, I thoroughly enjoy interviews. The whole process, on either side of the equation-- as the interviewer and interviewee. A friend of mine recently applied to a popular and highly engaged company in the Bay...

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