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Employee Experience

Words to Live By

Earlier this week, I heard a story on NPR about “The Holstee Manifesto.” Apparently, this short but meaningful collection of motivational statements adorns the walls of dozens of tech companies and startups, from Google and AirBnb to Zappos and TED. I had never seen or heard of it before, but was immediately intrigued. How could some simple thoughts jotted down...

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Gratitude at Work

Do you believe that your happiness depends on your success at work? Many people feel the same way. But actually, it’s quite possible that we’ve got it all backwards. Psychologists like Shawn Achor argue that cultivating a positive mindset actually inspires productivity and success. If...

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Asking the right questions – Interviewing for corporate comms

I’ve been doing a lot of interviewing lately for everything from corporate profiles, to newsletter success stories, to customer-facing web pages. While picking up the phone to quiz a complete stranger can still be daunting, over the years I’ve developed a few habits and tips that will (usually) make the process go smoothly and ensure that I get better quotes...

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Hack the Experience

At last some good news on the employee engagement front (after a long period of cost-cutting and doing more with less): 2014 has been named the“Year of the Employee,” according to Forbes. In other words, employers are finally recognizing that their people are overstretched, overworked, and most important, vital to supporting the economic recovery finally underway. It’s about time, right? ...

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All you need is love

It’s a long haul if you’re not feeling the love. Studies show that disengagement begins during the first three months of employment. What’s a leader to do? According to a recent employee engagement study by Brilliant Ink, employees need and value clear communications about what their companies are doing and the decisions that are being made, all of which strengthens...

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Employee Engagement or Corporate Brainwashing?

Last month Dave Eggers published his latest novel, The Circle. I immediately geeked out when I saw it – Eggers is not only the author of one of my most favorite books, What is the What, he’s also the founder of 826 Valencia, a fantastic San Francisco non-profit that encourages literacy skills in kids. Brilliant Ink supported the organization financially...

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