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Employee Experience

Asking the right questions – Interviewing for corporate comms

I’ve been doing a lot of interviewing lately for everything from corporate profiles, to newsletter success stories, to customer-facing web pages. While picking up the phone to quiz a complete stranger can still be daunting, over the years I’ve developed a few habits and tips that will (usually) make the process go smoothly and ensure that I get better quotes...

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Hack the Experience

At last some good news on the employee engagement front (after a long period of cost-cutting and doing more with less): 2014 has been named the“Year of the Employee,” according to Forbes. In other words, employers are finally recognizing that their people are overstretched, overworked, and most important, vital to supporting the economic recovery finally underway. It’s about time, right? ...

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All you need is love

It’s a long haul if you’re not feeling the love. Studies show that disengagement begins during the first three months of employment. What’s a leader to do? According to a recent employee engagement study by Brilliant Ink, employees need and value clear communications about what their companies are doing and the decisions that are being made, all of which strengthens...

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Employee Engagement or Corporate Brainwashing?

Last month Dave Eggers published his latest novel, The Circle. I immediately geeked out when I saw it – Eggers is not only the author of one of my most favorite books, What is the What, he’s also the founder of 826 Valencia, a fantastic San Francisco non-profit that encourages literacy skills in kids. Brilliant Ink supported the organization financially...

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Making the Ordinary Extraordinary

Ricky Gervais may not be the first person you'd think of to glean valuable advice about how to communicate authentically. But a recent video interview with the comedian courtesy of Fast Company highlights some valuable lessons on how to write and communicate in meaningful ways. Ricky describes how at age 13, after failing to get decent marks on any of...

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