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Internal Communications

The Power of Performance Reviews

As the year is winding down (can you believe Thanksgiving is this week?!) most of us are thinking about what we’ve done over the past year and what’s next for 2015. This also means its time for the performance reviews. Instead of dreading this yearly ritual, here are a few ways to use it as an opportunity to give employees...

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Exit Interview

Exit Interview Questions You Should Ask An Employee Who’s Leaving

A version of this post regarding exit interview questions was originally published on TheMuse.com, and can be found here: http://muse.cm/1WYiz3p   A few months ago, one of my employees decided to leave the company. Her exit wasn’t a total surprise—we’d hired her originally as an intern, and we all knew her heart and her passion resided in the nonprofit realm. I tried to...

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The more things change, the more they stay the same

Last week, I had the pleasure of presenting Brilliant Ink’s Employee Experience research to a group of 70 internal communications and HR professionals at The Business Development Institute’s Internal Communications and Leadership Forum. The forum included presentations from several industry leaders and a lively panel discussion on the convergence of internal communications and social technologies. While the session certainly raised...

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Nothing But The Truth

I was on jury duty last week. Apart from it being an interesting experience as a new citizen, it was a great lesson in the importance of how we choose to communicate and which stories we choose to tell. During the trial, the same incident was retold by multiple different people, each with his or her unique...

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