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Internal Communications

Exit Interview

Exit Interview Questions You Should Ask An Employee Who’s Leaving

A version of this post regarding exit interview questions was originally published on TheMuse.com, and can be found here: http://muse.cm/1WYiz3p   A few months ago, one of my employees decided to leave the company. Her exit wasn’t a total surprise—we’d hired her originally as an intern, and we all knew her heart and her passion resided in the nonprofit realm. I tried to...

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The more things change, the more they stay the same

Last week, I had the pleasure of presenting Brilliant Ink’s Employee Experience research to a group of 70 internal communications and HR professionals at The Business Development Institute’s Internal Communications and Leadership Forum. The forum included presentations from several industry leaders and a lively panel discussion on the convergence of internal communications and social technologies. While the session certainly raised...

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Nothing But The Truth

I was on jury duty last week. Apart from it being an interesting experience as a new citizen, it was a great lesson in the importance of how we choose to communicate and which stories we choose to tell. During the trial, the same incident was retold by multiple different people, each with his or her unique...

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Making the Ordinary Extraordinary

Ricky Gervais may not be the first person you'd think of to glean valuable advice about how to communicate authentically. But a recent video interview with the comedian courtesy of Fast Company highlights some valuable lessons on how to write and communicate in meaningful ways. Ricky describes how at age 13, after failing to get decent marks on any of...

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5 Things You Can Do To Improve Internal Communication

This week, we’re excited to feature a guest blogger in the Brilliant Blog. David Hassell, Founder & CEO of 15Five, shares his insights on simple changes you can make to improve employee communication. Imagine this scenario, your product team spent the last six months building a new technology for an aggressive growth operation. Once done, your marketing team...

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