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Internal Communications

Your Intranet Sucks

Your Intranet Probably Sucks – Here’s How to Fix It

Have you ever loved your company’s intranet? I’ve yet to hear an employee rave about their internal portal and the ways it’s a time and sanity-saver in one. Seriously, Google the words “intranet” and “sucks” and you’ll come up with 97,600 hits. So is a functioning intranet the stuff of legend? Could an internal site be useful, concise, and delightful – all...

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Going with Your Gut

I recently began listening to an audio book recommended by a friend. The book includes advice on how to streamline your priorities, and the author has the typical credentials you’d expect: He holds an advanced degree from a well-known university, he’s consulted for lots of high-profile organizations, and he conducted a study of hundreds of executives to reach the conclusions...

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The Power of Performance Reviews

As the year is winding down (can you believe Thanksgiving is this week?!) most of us are thinking about what we’ve done over the past year and what’s next for 2015. This also means its time for the performance reviews. Instead of dreading this yearly ritual, here are a few ways to use it as an opportunity to give employees...

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Exit Interview

Exit Interview Questions You Should Ask An Employee Who’s Leaving

A version of this post regarding exit interview questions was originally published on TheMuse.com, and can be found here: http://muse.cm/1WYiz3p   A few months ago, one of my employees decided to leave the company. Her exit wasn’t a total surprise—we’d hired her originally as an intern, and we all knew her heart and her passion resided in the nonprofit realm. I tried to...

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The more things change, the more they stay the same

Last week, I had the pleasure of presenting Brilliant Ink’s Employee Experience research to a group of 70 internal communications and HR professionals at The Business Development Institute’s Internal Communications and Leadership Forum. The forum included presentations from several industry leaders and a lively panel discussion on the convergence of internal communications and social technologies. While the session certainly raised...

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