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Internal Communications

Did you mean to send that email?

Late last year, when students were studying hard for finals and getting ready to head home for the holidays, Replyallcalypse descended upon NYU. You may have heard about this one very unpopular – or popular, depending on how you look at it – NYU student who accidentally hit “reply all” to a university email. Instead of sending the email to...

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Putting trust in your employees

Ever since I attended Yammer’s YamJam conference last month, I’ve been thinking about a quote I heard: “If you have a culture of trust at your organization, employees won’t be afraid to point out your mistakes. And they’ll do this before your competitors.” Being open to employee feedback not only helps you adjust course quickly but it also shows employees...

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Help for corporate editors

Developing great stories and features for your corporate intranet or newsletter is a time-consuming and often thankless task. You spend hours researching and writing articles that are read in a matter of minutes (if at all) and then displaced almost immediately by the next feature. Expectations are high and the workload is relentless, yet feedback (let alone praise) is hard...

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Five ways to wow employees with infographics

We’ve been big fans of infographics for a while now at Brilliant Ink (check out our Pinterest board on information design for proof), and we get particularly excited about their possibilities as a tool for employee engagement. If you haven’t yet thought about harnessing the power of infographics internally, here are five ideas to get you started (and a few...

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Can Instagram go internal?

My friend Josh is an Instagram aficionado. Instagram is the photo-sharing app (complete with vintage photo filters and hashtag capability) that took the smartphone industry by storm. At restaurants, Josh is more preoccupied with taking pictures of food than eating. Our friends joke about his restaurant habits, but there’s no denying that we (and all 155 of his Instagram followers)...

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Beginner’s Mind

As the new kid on the block at Brilliant Ink, I thought my first blog post should be about just that: being new, and the valuable perspective that offers. “Beginner’s mind” is a concept from Zen Buddhism that encourages cultivating a sense of openness to new experiences and information – and not becoming too attached to your own opinions or...

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Fresh Idea: Homegrown Speaker Series

Graduation season is approaching, which reminds me of a tradition at my Alma matter. School administrators don’t bring in big-name speakers for the commencement ceremony; instead, they invite graduating seniors to apply for the honor of giving the speech. The fact that there could still be snow on the ground in Maine in May could have played a part. But...

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Simplify Your Intranet

Your Intranet: No Need for Instructions

What’s your New Year’s resolution? We’ve got one you can stick to—and it doesn’t require any fancy gym equipment or crazy diets. Make your intranet easier to use. There are ways to make your site fool-proof without a major re-haul. We promise! We believe employees shouldn’t need training to use an intranet. They spend at least part of their day online—watching...

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Less is More

The picture to the left shows the many posters we’re required by federal, state and local government to display in our little office. If you’ve already fallen asleep, I can’t blame you. Have you ever seen anything more boring or less reader-friendly?We’ve posted them in the closet because, frankly, they’re an eyesore. More importantly, they’re absolutely ineffective at their apparent...

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