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Internal Communications

“Communications Has Always Been a Challenge”

One problem we hear time and time again: "Communications has always been a challenge." Sometimes it’s a bandwidth issue. After all the time spent critically evaluating a change that needs to be made, creating a plan and then going through the process of consensus-building on a particular approach, it can be a mad dash to the finish to communicate the...

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No Longer Striving for Greatness

Here at the Brilliant Ink offices, we frequently go off on little rants about words. Words that are really cool. Words that are used in corporate-speak and make no sense. Words that drive us crazy because they’ve been twisted around and used in a context that’s all wrong. Words that are so overused that they’ve almost lost their significance.Today I’d...

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To Americanize or not to Americanize – the global communications dilemma

As a Brit, I grew up writing with proper British English and idiom. In the early part of my communications career, I learned that “correct” English could be baffling to colleagues from other countries. Writing for American companies, I learned that “u” is often superfluous and that “fanny” is, in fact, a perfectly fine word to use in company. Now...

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Crossing the finish line

Isn't it exciting when something you've poured lots of time and effort into is finally finished and heads out the door for the whole world to see? And it's even more exciting when that something is changing the world for the better.That's why we are so pleased to congratulate the staff at Metta Fund on the launch of their brand...

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C’mon, Share the Love!

With Valentine's Day just behind us, it reminds me of how many of us "share the love" in the workplace - that is, through corporate recognition programs.Over time, the simple act of saying thank you seems to have become rather complicated in the corporate workplace. There are big, yearlong recognition programs with points and websites and Caribbean cruises. There are...

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Dear shareholders…

Are you still reading? Unfortunately, those opening words often cause readers' eyes to glaze over.This time of year, many companies are working on their annual reports, one important element of which is the "Dear Shareholder" letter. The purpose of this letter is to summarize the past year, highlight key milestones and preview what's ahead. The challenge is to tell a...

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What’s All the Yammering About?

Have you heard of Yammer yet? Think of it as Twitter for business - it's an online, information-sharing platform that enables employees across your organization to connect with each other.Its popularity seems to be growing - according to an IABC study, of four fifths of study respondents who said their organization is using social media for internal communications, around 20...

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Think before you leap

It's become apparent that companies can't ignore social media. In fact, it seems companies large and small are finally realizing the power of social media to help them strengthen relationship with customers, employees and the general public. But before jumping in, it's critical that companies think long and hard about which social media tools are most appropriate for their company,...

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