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Internal Communications

To Americanize or not to Americanize – the global communications dilemma

As a Brit, I grew up writing with proper British English and idiom. In the early part of my communications career, I learned that “correct” English could be baffling to colleagues from other countries. Writing for American companies, I learned that “u” is often superfluous and that “fanny” is, in fact, a perfectly fine word to use in company. Now...

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Crossing the finish line

Isn't it exciting when something you've poured lots of time and effort into is finally finished and heads out the door for the whole world to see? And it's even more exciting when that something is changing the world for the better.That's why we are so pleased to congratulate the staff at Metta Fund on the launch of their brand...

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C’mon, Share the Love!

With Valentine's Day just behind us, it reminds me of how many of us "share the love" in the workplace - that is, through corporate recognition programs.Over time, the simple act of saying thank you seems to have become rather complicated in the corporate workplace. There are big, yearlong recognition programs with points and websites and Caribbean cruises. There are...

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Once Upon a Time…

Everybody loves a good story. As a kid, I became obsessed with reading early on. In fact, one of my earliest memories is waking up before dawn to read to myself while the rest of my family was still sleeping. And while I don't necessarily set the alarm clock to read these days, I can still get sucked into a...

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Dear shareholders…

Are you still reading? Unfortunately, those opening words often cause readers' eyes to glaze over.This time of year, many companies are working on their annual reports, one important element of which is the "Dear Shareholder" letter. The purpose of this letter is to summarize the past year, highlight key milestones and preview what's ahead. The challenge is to tell a...

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What’s All the Yammering About?

Have you heard of Yammer yet? Think of it as Twitter for business - it's an online, information-sharing platform that enables employees across your organization to connect with each other.Its popularity seems to be growing - according to an IABC study, of four fifths of study respondents who said their organization is using social media for internal communications, around 20...

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Think before you leap

It's become apparent that companies can't ignore social media. In fact, it seems companies large and small are finally realizing the power of social media to help them strengthen relationship with customers, employees and the general public. But before jumping in, it's critical that companies think long and hard about which social media tools are most appropriate for their company,...

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Musings on Corporate Memos

Brilliant Ink got a nice shout-out last week from friend and colleague Dave Galanis on the Pebble Creek Partners blog. Thanks, Dave!The blog post referenced a topic I tweeted about a few weeks ago - how to write an effective corporate memo. It's surprising that companies still use this seemingly old-school tactic, but the fact is, many still do. If...

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